Monday, January 20, 2014

WARNING! Don't Mail Your Memory Cards Using the U.S. Post Office!

Recently a photographer friend called me and told me a sad story.  I want to relay it to all of my readers as he lost a memory card full of images and this may help you avoid the same fate.

A couple of months ago, a group of us were out at a wildlife refuge photographing.  One of the group used another's member's camera for a couple of minutes in order to capture some specific images with a lens that he didn't own and wasn't compatible with his system.  At the end of the trip, the photographer who lent the lens told the borrowing photographer to just take his memory card home with him, upload his images to his computer, then send the card back.  He did.

When the other photographer received his card, which was sent through the U.S. Postal Service, there was nothing on the card.  I mean nothing.  No card manufacturer's software of any kind an no images.  That is when he called me.  I knew that sending memory cards through airport security scanners with your carry-on luggage didn't harm the cards nor corrupt the images.  I had done that many, many times and never suffered a problem.  However, I didn't know anything about the U.S.P.S.'s system of checking for explosives, etc.

My response to my photographer friend was to send the card to the manufacturer with an explanation and see if, a) they can retrieve any images, b) they can reformat the card and c) if not, they will probably send you a new card if the card is defective.

Later on in the week, coincidentally, I received my daily email (January 14, 2014) from "Ask Tim Grey" (Tim Grey Website) and he had been asked a question by a reader about this very topic.  He agreed that sending a card through the airport security scanners won't hurt a card, but the last paragraph of his answer is below, which opened my eyes!
"One security mechanism that does have the potential to damage flash-based media is the radiation scanning performed by the US Postal Service. Those radiation scans can harm a variety of electronic components, including flash-based storage cards. Thus, it is probably wise not to use the US Postal Service to send media cards, but in terms of travel with those cards I don't consider there to be any significant risks other than loss of or physical damage to the cards."
                                                                                                              ©2014 Tim Grey

I had never heard this but I'm glad Tim put it out.  Normally, I wouldn't hesitate to send a memory card in a padded envelope through the United States Postal Service.  Now, I will think twice.

I don't have definitive proof that the U.S.P.S.'s scanning ruined my friend's memory card, but there is a strong possibility, considering there was absolutely nothing on the card coupled with Tim Grey's answer.

I wanted to provide my readers with this information and you now decide what you do with it and how you send your memory cards.

Finally, if you are not a subscriber to Tim Grey's "Ask Tim Grey" daily emails, you should be.  For over a dozen years he has been answering questions about Photoshop, Lightroom, digital photography and photography in general. The questions and his answers come daily by email.  Tim is a professional photographer, author, teacher and extremely generous to, at no charge, provide a forum to help other to better understand and be better photographers.  He also has a companion podcast that can be found on his site or on iTunes.  Highly Recommended.

Thanks for looking.  Enjoy!

Dennis Mook

Many of my images can be found at www.dennismook.com.  Please pay it a visit.  I add new images regularly.  Thank you.


All content on this blog is © 2014 Dennis A. Mook.  All Rights Reserved.  Feel free to point to this blog from your website with full attribution.  Permission may be granted for commercial use.  Please contact Mr. Mook to discuss permission to reproduce the blog posts and/or images.

10 comments:

  1. There is a much simpler explanation [insert the word, "DUH", here]: The photographer who "uploaded" the images from the memory card didn't COPY them ... he/she MOVED them, meaning they (essentially) disappeared from the card. While there are ***FREE*** programs that can recover "moved" or "deleted" images (but not ERASED or SHREDDED), they are often not very effective, because of the fragmented method of storing data on computer media. In the 21st Century, it is nearly impossible to TOTALLY "lose" data --- unless you physically DESTROY the medium (hammer, melting, railroad tracks, and so forth) --- just ask the NSA. The offending photographer who allegedly "uploaded" the images can now COPY them, from wherever he/she "uploaded" them, onto a new storage device (SD card, USB thumb drive, DVD, and so forth) and send them to the photographer who loaned the card. If that photographer has no interest in the images (then, WHAT is the problem?), but merely wants his/her blank media back (this whole thing is getting worse by the minute), then you should KNOW what to do. And, you can always FORMAT the card. There are even ***FREE*** programs that can do a LOW-LEVEL format, in which the medium is formatted bit by bit. I can't believe how ignorant people can be of storage media in 2014.

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    1. It was confirmed by Sandisk that the data was destroyed by the U.S. Postal Services X-Ray/scanning machine. They dismantled the card to access the electronics and try to recover his data but were unable. They sent him a new card. Thanks for the comment and thoughts.

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    2. Nice article. Thanks for the warning and the laugh @owning Sunrise

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  2. I used to work with the NWS and part of the volunteer weather observer program used SD cards to transfer rain gauge data between observers and the local weather forecast office. These cards were routinely sent in the mail with no issues whatsoever. occasionally one would show up physically broken or crushed, but when sent in the SD cases we never had issues with the actual data. Not sure what SanDisk found with your friends card but I can attest from many years of experience that the scanning the USPS does will not negatively effect an SD card (or USB flash drive for that matter).
    As a point, X-Rays have no real effect on flash media, that is generally a myth from the days of film when you had to be sure it would not go through an airport scanning machine. If you think about that it makes sense too, if X-rays would ruin flash media then how would we be able to sell and ship things from sellers like Amazon who often use the USPS and leave no indication on the packaging that it is flash media?

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    1. Take a look at this article, if you will? https://www.nytimes.com/2002/01/11/business/technology-the-irradiation-of-mail-can-also-zap-the-contents.html

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    2. Requires a subscription to read it.

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  3. My brother spent 4 hours setting up a micro sd card for my Raspberry Pi 4, then mailed it to me. When I received the card, my computer could not read anything or that a card was there. It went through the US Postal Service and that is because of their security that destroyed my micro sd card and the system that had been written to it, the Post Office destroyed.

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  4. I'd be curious if wrapping the card in tinfoil would protect it from the radiation or not.

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    1. The post is almost 9 years old so I can no longer vouch whether or not the issue still exists. The USPS may have new machines that don’t damage cards.

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